| Recent Update: Monday, January 16, 2023 | PAYPAL | |
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Return to Main Menu |
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| Profile / About Us | Privacy | Security | Online Ordering Information | |
| Mail: Willmar Lube P.O. Box 456, Ada, MI. 49301 USA | F: 1-616-676-1287 | TEL: 1-616-676-1792 | sales@willmarlube.com |
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Security Information / Policy for Willmar International / Lube Technology / WillmarLube |
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| Secure Site: |
www.willmarlube.com is a SSL secure site. |
| Stock vs Non Stock Items |
For purchasing anything from us online, we want to have it in stock. If an item does not have an "Add to Cart" Button next to it, it is either because the item is in and out of stock so quickly that we cannot guarantee an accurate shipping date or we do not have it in stock. We do not want to hold onto your money for more than 3 days without shipping. |
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Online Ordering |
We offer Online Ordering for Willmar Lube Lube equipment Only at this time. We use the Snipcart Shopping Cart and Paypal Payment Gateway and Authorize.net Gateway as our Payment Processor. You can pay using your paypal account or use your Credit Card. |
| Credit Cards Accepted | On the both payment gateway processors we accept: Discover, Mastercard, Visa and American Express |
| Privacy Policy | We DO NOT retain or use any of your data electronically. We DO NOT use or resell any of the information. We DO NOT use the information to contact you about ordering other items or marketing or up selling you etc…… Please be sure to retain information about us if you need to contact us or book mark us in your favorites file. Please review our separate Privacy Policy for more Information. |
| Secure Shopping Site | When you select an item and add to cart, you are taken off of our website to a secure shopping cart site on snipcart. You can opt to return to our site by selecting “continue shopping”; At that point you are sent back to our site to make additional selections. Once your selections are completed and you are on the secure shopping cart site you can finish purchasing your item and paying for it on the secure snipcart site. We DO NOT see any of your credit card information or data. All of that is handled directly with the processor on either the paypal site or the authorize.net site. When you finish paying, we receive an email indicating the items you purchased, quantity, name, shipping address and a paypal transaction ID. If we have questions we email you or telephone you if you have supplied your phone number.. |
| Addresses: | Please supply your phone number when sending us an order. The US Postal System and UPS has an address verification system and if they cannot verify your address online, they will not ship it. |
| Shipping Address: | Please ensure your shipping address is correct. Upon shipping we email you a shipping notification either from the US Postal Website or the UPS Quantum View Notification System. Check your inbox. If we receive a return shipment, we will notify you and you will have the option of receiving a full refund minus the freight cost or we can invoice you for the additional freight amount. |
| Secure Data: | NONE of the secure data from the secure snipcart site is known by us or retained by us. |
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Cookies |
We DO NOT Track you. We DO NOT have pop up Ads. We DO NOT use Cookies or any tracking information. We DO NOT track your location or anything about you. If you want to remember us, BOOK MARK us or put us in your FAVORITES file.. We take your Privacy and Security very seriously. See the Privacy page for more detailed Information. |
| Return Policy: | Parts are not returnable Make sure you have selected the correct item to purchase. If you have any doubts about the item, you can email us with questions, call us or email us and ask us for a PHOTO of the item. |
| Invoice Number and Data in our System. | An invoice is logged at the time of purchase and we keep a record of the transaction, with an Invoice / Document Number, name, address, and the item(s) purchased and dollar amounts. If you have a problem with an item, you can email us and give us the document / invoice number. |
| Stock Items vs TBA ITEMS: | Most of the parts are in stock all of the time and we strive to ship within 24 to 72 hours. However, there might be a time when we don’t have the model / part in stock or it is backordered at the factory. We make every attempt to advise you on a correct delivery date, however we are dependent on the factory. TBA. TBA means that the part is available, we just don’t have it in stock at that time. You can call to order it. |
| Telephone Orders. | On Telephone orders, we DO NOT bill your credit card until we have produced a shipping label. If the part is not in stock we wait until it is in stock, a shipping label is produced and then we bill your credit card. We DO NOT like holding onto any money where the transaction has not been concluded. |
| Security with Faxed Orders | The same information and policy applies to faxed orders as with telephone orders explained above. |
| Suggestions: | We are constantly changing our online ordering menus and sight. If you have any constructive suggestions, please email us |
| Questions or Comments?: | Email us. |
| WILLMARLUBE // WILLMAR
INTERNATIONAL LLC; P.O. BOX 456; ADA, MI. 49301 USA TEL: 1-616-676-1792; FAX: 1-616-676-1287 Email: sales@willmarlube.com; Website: https://www.willmarlube.com |
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For Additional Information or Technical Information, send us an email from this web page at the address below. Please specify the Model Number. Please include your name, address, city, state, zip, Telephone Number and Fax Number in the email and we will send you the requested Information.
Contact us by mail or fax at:
Address: WillmarLube / Willmar International LLC
P.O. Box 456
Ada, MI. 49301 USA
TELEPHONE: 1-616-676-1287
TELEPHONE: 1-616-676-1792
FAX: 1-616-676-1287; FAX: 1-616-676-0997
WEB PAGE ADDRESS: https://www.willmarlube.com