willmar international llc, willmarLube, Lube Technology, online ordering, privacy, shipping, payment, secure, policies and procedures

WillmarLube-Lincoln Automotive

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Profile / About Us Privacy Security Online Ordering Information
Mail: Willmar Lube   P.O. Box 456, Ada, MI. 49301 USA F: 1-616-676-1287 TEL: 1-616-676-1792 sales@willmarlube.com
WillmarLube; Online Ordering Information and Policies
IMP NOTES For purchasing anything from us online, we want to have it in stock.  If an item does not have an "Add to Cart" Button next to it, it is either because the item is in and out of stock so quickly that we cannot guarantee an accurate shipping date or we do not have it in stock.  We do not want to hold onto your money for more than 3 days without shipping.
Online Ordering We offer Online Ordering with SnipCart as the shopping cart and Paypal and Authorize.net as the payment gateway
Credit Cards Accepted On the payment gateway processors we accept: Discover, Mastercard, Visa and American Express
Privacy Policy We DO NOT retain or use any of your data electronically.   We DO NOT use or resell any of the information.  We DO NOT use the information to contact you about ordering other items or marketing or up selling you etc……  Please be sure to retain information about us if you need to contact us or book mark us in your favorites file.
Secure Shopping Site When you select an item and add to cart, you are taken off of our website to a secure shopping cart site on snipcart.com   You can opt to return to our site by selecting “continue shopping”; At that point you are sent back to our site to make additional selections.   Once your selections are completed and you are on the secure snipcart shopping cart site and you can finish purchasing your item and paying for it on the secure snipcart site  We DO NOT see any of your credit card information or data.  All of that is handled directly with either Paypal or Authorize.net processor.  When you finish paying, we receive an email indicating the items you purchased, quantity, name, shipping address and a transaction ID.  If we have questions we email you or telephone you if you have supplied your phone number..
Addresses: Please supply your phone number and email address when sending us an order.   The US Postal System and UPS has an address verification system and if they cannot verify your address online, they will not ship it.
Shipping Address: Please ensure your shipping address is correct.   Upon shipping we email you a shipping notification either from the US Postal Website or the UPS Quantum View Notification System.  Check your inbox.  If we receive a return shipment, we will notify you and you will have the option of receiving a full refund minus the freight cost or we can invoice you for the additional freight amount.
Secure Data: NONE of the secure data from the secure shopping site is known by us or retained by us.
Cookies We DO NOT  use Cookies or any tracking information.   We DO NOT track your location or anything about you.  If you want to remember us, BOOK MARK us or put us in your FAVORITES file..
Return Policy: Parts are not returnable Make sure you have selected the correct item to purchase.  If you have any doubts about the item, you can email us with questions, call us or email us and ask us for a PHOTO of the item. Models are returnable in an used and resaleable condition and in the original packaging.
Invoice Number and Data in our System. An invoice is logged at the time of purchase and we keep a record of the transaction,  with an Invoice / Document Number, name, address, and the item(s) purchased and dollar amounts.  If you have a problem with an item, you can email us and give us the document / invoice number.
Stock Items vs TBA ITEMS: Most of the parts are in stock all of the time and we strive to ship within 24 to 72 hours. However, there might be a time when we don’t have the model / part in stock or it is backordered at the factory.   We make every attempt to advise you on a correct delivery date, however we are dependent on the factory.  TBA.  TBA means that the part is available, we just don’t have it in stock at that time. You can call to order it. 
Telephone Orders. On Telephone orders, we DO NOT bill your credit card until we have produced a shipping label.  If the part is not in stock we wait until it is in stock, a shipping label is produced and then we bill your credit card.  We DO NOT like holding onto any money where the transaction has not been concluded.
Shipping: We search for the least expensive shipping method.  The shipping cost is automatically added to your invoice on snipcart.  We try to obtain the least expensive shipping option.  In the end your shipment will arrive by either Postal Service or UPS. 
Canada Shipping: For Canada, We regularly ship to Canada without problems
International / Export We regularly ship Internationally and Export all of the items we sell.   Shipping International is in the Shipping calculator. You most probably will be asked to pay via paypal for an international transaction. We can also send you an invoice via Paypal and you can pay via paypal.  Shipping options vary internationally and it depends on the country.  We can use your Account number and Ship Fedex, DHL or UPS.   We can also ship Postal and IMS (International Mail Service).  If the shipment is large enough we can ship via Freight Forwarding Services, ie UPS-SCS or your designated forwarder.
Suggestions: We are constantly changing our online ordering menus and sight.  If you have any constructive suggestions, please email us.
WILLMARLUBE // WILLMAR INTERNATIONAL LLC;
P.O. BOX 456; ADA, MI. 49301 USA
TEL: 1-616-676-1792; FAX: 1-616-676-1287
Email: sales@willmarlube.com;
Website: https://www.willmarlube.com